• This program is an Automatic Shipping Program: The time interval for recurring shipments and charges depends on the supply of product you ordered. This program will continue until you cancel out of the program
• CANCELLATIONS: Members must cancel at least 1 week before their next shipment. To cancel, you can call us at 1-800-SKIN-211 (800-754-6211), email us at email@example.com or log into your account to make the change.
• CHANGES: All changes to automatic shipments should be made at least one week in advance of the ship date.
• There are no refunds, only merchandise exchange with exception to your first initial sign up order. Once a recurring shipment is sent out, the package is non-refundable and can only be used towards company credit.
• All returns and/or exchanges must be pre-authorized by a Chamonix customer service representative. An RMA number (Return Merchandise Authorization) is obtained by calling our customer service department at 1-800-SKIN-211 or emailing us (1-800-754-6211) between the hours of 9am – 6pm EST Monday through Friday and is only needed for an authorized refund.
• You must return ALL products, USED & UNUSED to be eligible for a refund. Refunds will not be processed without all original products that were purchased.
• Any merchandise returned for a refund without an RMA number will not be processed.
• Refused and Return to Sender packages are not eligible for a refund without first calling for a RMA number.
• RMA expires within 15 days of issuance. Merchandise must be received within 15 days of the RMA date to receive credit or refund.
• All shipping and handling fees (where applicable) are not refundable.
If you should have any questions, please contact us at 1-800-SKIN-211
Monday through Friday 9am- 6pm EST or email us at firstname.lastname@example.org.
The Subscribe & Save is the best and only way to:
• Get a special, discounts on all products… all year round!
• Lock in this incredible discount as long as you’re a member.
• Receive automatic delivery of the products that you use regularly to your door without having to call – you’ll never run out!
• Put your shipments on hold for up to 4 months!
• Have flexible shipment schedules that you can change at any time.
• Never have to wait for a promotion.
• Try a new product the least expensive way.
• Cancel at any time with NO penalty.
• Enjoy a personal account shopper, Concierge service where you can text us and chat us! Contact us at email@example.com for more information.