Shipping policy


Last updated September 06, 2023



This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://genucel.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free standard 3-5 business day shipping on all domestic orders.

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: Dependent on the delivery frequency the customer chose.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • Canada
Free standard 3-5 business day shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://genucel.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: orders@genucel.com